A 99.9% Server Uptime
The primary benefit of setting up your own cloud website hosting system is that you don’t have to worry about compatibility – you set up a particular set of software apps in such a manner as to work with a particular set of hardware parts. The outcome is something far more solid and reliable, because there are less possible risks of failure. We’ve built our cloud hosting platform atop tried and tested hardware components and a significantly modified version of SELinux so as to set up a truly secure and safe home for your own personal websites.
For this reason, with each of our Linux cloud website hosting packages packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s essential to also build your own network infrastructure. That’s the reason why we built a custom–configured internal network in each one of our datacenters. Based on high–end Juniper routers and switches, our internal network allows for hypersonic data transmission speeds and is completely redundant.
In this way, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, regardless of which hosting package you have picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not happy with our hosting services, or if you think that they are inadequate, or if you decide that you require a Linux VPS web hosting packages instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even if you delete your hosting account with us.
24/7 Technical Support
In the event that you have a hosting company, your customer service technicians are of chief importance. That is why we have conscientiously picked a very trained group of technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service inquiries are responded to in less than an hour and our average ticket response time is just twenty minutes!