Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section built into your Web Site Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you may face, they are written by our support team of seasoned technicians.

  • Top quality support service

  • Instructional Videos

  • For all of you who would rather discover how to take care of a regularly encountered problem by watching a tutorial video clip, we have added a selection of video tutorials to our Web Site Control Panel. All the educational video clips are concise and easy to follow. They offer you step–by–step demonstrations of different website management actions.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 customer support service and come with a 1–hour ticket response guarantee. Our skilled support engineers will be available to you around the clock and will rectify any issue that you could come across within less than sixty minutes after the client support ticket submission. In most instances, a response will be given to you within twenty minutes.