1 hour ticket response
Our team of techs is specialized in offering prompt answers to each of your questions. We’ll examine your trouble ticket as soon as it is received and will reply back with a solution to the problem within less than 60 minutes after the customer support ticket submission. As a matter of fact, our average technical support ticket response time is twenty minutes.
An Outstanding Customer Care Service
We’ve got a team of web hosting support experts who are prepared to reply to all your queries whenever you are in need of assistance. Most of our techs have lots of years of experience in the Linux cloud website hosting packages market, which implies that you can constantly rely on rapid and appropriate answers to your questions.
A User–Friendly Help Center Section
Integrated into the Web Site Control Panel is an intuitive Help Center, which offers a variety of information sources. You can search through a constantly updated knowledgebase featuring web hosting account management articles and web site management articles, check out the step–by–step video tutorials or have a peek at our F.A.Q. repository.