Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Guarantee

  • Our customer help Dept is on–line nonstop to respond to all of your current assistance needs. Each ticket you post to us shall be addressed within up to sixty minutes. If your case demands the aid of an admin, we’ll address the ticket to the person on duty and will notify you that the problem is being taken care of.

  • Top quality support service

  • Expert Tech Help Service

  • We provide you with 24 hours a day technical support via a turbo–fast ticketing system included in your Control Panel. You’ll be able to e mail us at any time about any of the apps that come installed in advance on the virtual server, including the selected Operating System, the server admin panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A comprehensive and frequently updated collection of articles is included in our in–house built Web Site Control Panel. It includes quick tips about how to carry out all the key website administration tasks. The Help section features extensive how to articles and step by step video guides. You can reach the Help area by clicking the Help or Video buttons in the right part of each Control Panel section.