Website Migration

A: If your present web hosting provider can no longer meet the needs of your website, or when you experience frequent network downtime, or if you are forced to wait for hours for the tech support team to respond to you, it might be smart to change your provider, i.e. to move all the files for your sites together with your databases from your present provider to your future provider. At I/O.NORM, we are aware that this can be difficult and time–consuming. That is why we’ll accomplish all that for you at no cost!Our highly accomplished technical team representatives will migrate your site content from your current hosting provider to us. Our technicians have lots of experience with web site migration and can handle everything – from a regular WordPress blog or Joomla^™ CMS–driven website, to a highly elaborate, custom–made app.

A: While we cannot give you an exact time window, since there are plenty of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our very best to move your web site within 48 hours, and in some cases – within 24 hours (if the content is not large).

A: We do not collect any sensitive info. We’ll need, though, the login information for your old hosting account along with the name of the website that you’d like to move.

A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a client. We are dedicated to safeguarding the security of the personal information collected from the customers. To do so, we employ technical safety measures to avoid the loss, the misuse, the modification or the illegal leak of the personal info under our control. The security measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the info that we collect online. When we request users to supply financial information (for example, a debit card number), this info is encrypted using the Secure Sockets Layer (SSL) technology.

A: Your web site will work just like it did before with your former hosting provider. Once we are done with the transfer, your website will be configured to work on our system and we’ll ask you to preview it. If everything is working properly, all you will have to do is edit the NS records associated with your domain. Your website will be migrated to us with no downtime.

A: While we move your website content, your web hosting provider won’t be aware of the migration at all. We won’t touch base with them in any way.

A: We support all Linux–based web hosting platforms. Basically, if we can acquire access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.